New: get a text message when your site goes down

Slack and email are fine during the working day. At 3am, or on a train with no data, a text message is what gets noticed. Spot Downtime can now text you when a monitor goes down, when it comes back up, and when an SSL certificate is about to expire.

What you get

• Short, useful texts. Each one names the monitor, says why it failed and links straight to it: “Spot Downtime: Checkout API is DOWN (HTTP 503).”
• Only what needs you. Down, recovery and SSL expiry. Incident updates stay in chat and email.
• No flood from a flapping site. A monitor sends each number at most 4 texts an hour.
• Verified numbers only. Each number is confirmed with a texted code before it gets alerts, so nobody is texted by mistake.

Included on every plan

Every plan includes SMS & voice credits each month, shared across the workspace: 3 on Free, 10 on Starter, 30 on Pro and 1,000 on Enterprise. A text uses 1 credit (2 in continental Europe). Most teams use a handful: a text when something breaks and one when it's fixed. If you need more, packs start at $0.08 a credit and never expire. SMS works in the US, Canada, the UK, Ireland, Australia, New Zealand and most of western Europe.

Set it up in a minute

Open Alerts, click Add channel and choose SMS. Enter your number, type the code we text you, then send a test. The SMS alerts guide covers allowances, countries and how to stop texts.

Want something harder to sleep through? Add a Voice call channel: when a monitor goes down, we call the number and read the alert aloud. A call uses 2 credits.